Principal – Program

Experience: 14+ years

Position Responsibilities

• Drive RPA based engagements from pre-sales to assessments and projects to articulate and realize the business case while managing client expectations.
• Lead a cross-functional project team
• Understand complex business scenarios to create plans
• Review solutions/architecture
• Contribute to account growth initiatives and ensure program profitability & management of costs
• Drive realization of the agreed requirement, Manage Global/Remote delivery and Operations
• Translate customer requirements & build solutions and POCs based on customer and project needs
• Track and publish performance to target dates & deliverables
• Manage the Customer and customer escalations
• Manage People & Operations: Interviews, training, mentoring, operational activities, own and resolve cross-functional issues, internal stakeholder escalations
• Oversee effort estimation/business case for new projects
• Support business management reporting (financial and operational parameters)
• Establish and deliver metrics and KPIs to govern projects and identify areas of improvement

Attributes

• Strong project and resource planning, monitoring and execution skills
• Proven experience of having delivered projects within timeline and budget
• Should be able to see the big picture but very detailed in monitoring progress.
• Should have an analytical mind
• Must know advanced quality planning
• Should be mobile and be ready to travel to client locations
• Good people management skills
• Excellent oral and written communication & Presentation skills

Qualifications

• B.E./B. Tech./MCA/B.Sc. (Computers) with MBA
• Must be a certified PMP professional