Principal Site Reliability Engineer

Who you are

• A passion for learning and improving your work product
• Significant experience operating Kubernetes within highly distributed environments
• Experience running systems in GCP or AWS
• Exposure to monitoring and observability infrastructure and standard methodologies
• An understanding of infrastructure-as-code practices, tools, and patterns
• Some experience developing software in Linux environments, preferably with Python and/or Golang
• A customer-minded approach that enables the success of platform users as well as building trust across the organization
• A collaborative disposition that allows you to work optimally on and across teams
• Six years of systems experience either in operations or development
• Missing some items on the list? That's ok! We still want to talk to you!

What the job involves

• Lead project work to build and maintain platform features that cut across the Expel product’s reliability, networking, and cloud infrastructure
• Contribute by pushing IaC commits daily, with occasional opportunities to write and test application code in Python, Golang, and Javascript
• Mentor and motivate service owners on how to use the platform in order to deploy, measure, monitor, and operate their own services at scale
• Participate in a weekly support rotation that includes taking the on-call pager and providing nearly on-demand working-hours support to platform users
• Lead incident response, triage, and root cause analysis support
• Poke fun at our leadership team in creative ways

The application process

• We respect your time. You’ll hear from us by the end of the next business day after completing an interview
• We also have a goal that all Expletives have a great manager and have a voice in how their team is run and who runs it. It’s not the shortest process in the industry, but you’ll get to meet nearly everyone you’ll work with day-to-day and your Engineering leadership. New Expletives consistently say our interview process gave them an accurate picture of what it’s like to work here
• Here’s our 3-stage process for this position (5.5 hours total interviewing time):
• Chat with a recruiter (30 min)
• Video interview with hiring manager (Engineering Manager) (60 minutes)
• Pair programming interview (with two engineers) (60 minutes)
• “Virtual onsite interview” (can be scheduled contiguous or broken up, 60 minutes each):
• Engineering leadership (Engineering Director and Manager of Delivery Experience)
• System design interview (with two engineers)
• Technology and skills interview (with two engineers)

Benefits

• Flexible work hours and locations
• Unlimited time off - includes vacation, personal days, and an annual company-wide restorative day
• 24 weeks parental leave when you, your spouse or your domestic partner gives birth to a child, adopts a child or becomes a foster parent (first 12 weeks paid)
• Military leave
• Paid annual conference - we reimburse you up to $2,500 to attend at least one conference every year that helps you move your career forward
• One month sabbatical after hitting your 5 year anniversary
• Zero-meetings week each quarter - where all Expletives are challenged to reduce the number of internal meetings on their calendar all the way to zero
• Medical insurance through the Cigna Open Access Plus HRA plan
• Dental & vision insurance through Guardian
• Team touchdowns - Expel Teams are encouraged to come together quarterly for planning, for connecting, for energizing and maybe a little fun
• Fitness stipend
• Cell phone stipend
• Employee Assistance Program
• Telemedicine (Cigna’s Telehealth Connection)
• Access to the popular mental health platforms, Ginger and Talkspace
• BenefitHub - a web portal where Expel employees can enjoy discounts, cash back rewards and perks on thousands of brands in a variety of categories!
• Retirement 401(k) account provided by Principal
• Health Reimbursement Arrangement (Cigna)
• Flexible Spending Accounts
• Student loan refinancing