Principal Software Engineer

Who you are

• 12+ years of experience in software engineering
• 7+ years experience with a web development framework (TypeScript/React, Python/FastAPI)
• 3+ years of experience building conversational or agentic AI applications
• 5+ years of experience leading projects or teams
• 8+ years of experience in software engineering
• 5+ years experience with a web development framework (TypeScript/React, Python/FastAPI)
• 2+ years of experience building conversational or agentic AI applications
• Experience collaborating with product designers, or a demonstrated portfolio focusing on high-quality UX/UI design principles
• Experience building and operating SaaS products in cloud environments (AWS preferred)
• Familiarity with the tradeoffs and architecture of modern distributed systems
• Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability)
• Hands-on experience with containerization technologies (Docker, Kubernetes)
• Familiarity with Elasticsearch
• Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus
• Proven success working within fast-paced, agile environments and cross-functional teams
• Strong communication skills, with the ability to collaborate with both technical and non-technical partners
• Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions
• Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement

What the job involves

• As a Principal/Senior Software Engineer, Agentic UX in Agent Factory, you’ll help build the conversational AI experience and ambient capabilities that bring Workday’s agents to life
• You are an AI-native builder, not a pure frontend developer. You will own features end-to-end, connecting the agentic logic directly to the user interface. You don't just build UI; you orchestrate the agentic flows that power the UX
• You’ll design and ship experiences that bridge the gap between AI capabilities and user intent. This role is about turning powerful technology into products people actually use: scalable, reliable systems that simplify complex business processes
• You’ll collaborate closely with AI engineers, software engineers, product managers, and designers, ensuring that the interface is a seamless extension of the agent's reasoning. If you enjoy building real products and solving meaningful problems at the intersection of AI and human workflows, you'll feel right at home here
• Design and deliver intuitive conversational and agentic AI experiences, prioritizing seamless user interactions and thoughtful workflows
• Shape how users experience AI reasoning by bridging the gap between powerful agent capabilities and clear, usable interfaces
• Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning
• Share knowledge, mentor teammates, and help raise the technical bar across the pod