Principal Systems Analyst

Fidelity will not provide immigration sponsorship for this position. Job Description The Role Brokerage Recordkeeping Technology is seeking a Principal Systems Analyst to join our engineering team and play a key role in delivering strategic and operational technology solutions for Enterprise Digital Operations. Working closely with engineers, architects, and business partners, this individual will help define, design, and implement scalable solutions leveraging cloud and distributed platform technologies. The ideal candidate will thrive in a fast-paced, outcome-driven environment and embrace the use of AI and Generative AI tools to accelerate analysis, develop insights, refine requirements, and improve solution delivery.

Primary Responsibilities

• Exceptional systems analysis, critical thinking, and problem-solving skills, with a passion for continuous learning and active participation in technical design and architecture discussions.
• Proficiency in leveraging AI and Generative AI tools to independently analyze business processes, evaluate data, define requirements, generate insights, and accelerate solution recommendations and decision-making.
• Ability to prioritize multiple initiatives and deliver results in a fast-paced, outcome-driven engineering environment.
• Strong analytical capabilities with the ability to evaluate complex business and technical challenges, identify root causes, and drive effective solutions in a dynamic environment.
• Excellent communication skills with the ability to translate complex technical concepts into business-friendly language and effectively communicate business needs to engineering teams, product leaders, and stakeholders.
• Strong written and verbal communication skills, with the ability to tailor messaging appropriately for technical, business, leadership, and executive audiences.
• Ability to influence outcomes, build consensus, and drive alignment across cross-functional teams without direct authority.
• Proven ability to translate business objectives and requirements into clear, actionable technical specifications and solution designs.
• Experience authoring high-quality user stories, acceptance criteria, business requirements, process flows, system workflows, and product documentation.
• Strong stakeholder management and collaboration skills, with the ability to effectively partner with engineering, architecture, product, and business teams.
• Solid understanding of software development lifecycle (SDLC), release management processes, and production incident analysis and resolution.

The Expertise And Skills You Bring

• Bachelor’s degree in computer science, Engineering or equivalent
• Deep experience in software development, with at least 6 plus years working with engineering teams focused on building software solutions for technology initiatives
• Ability to effectively leverage AI-powered tools (e.g., Claude, Microsoft Copilot, ChatGPT, Gemini) for business analysis, research, requirements development, problem-solving, and decision support.
• 6 plus years of experience in system analysis, financial service experience is a benefit
• Ability to perform technical analysis of Cloud and distributed technologies.
• Proven experience in AWS concepts and console navigation, Swagger, API concepts, Spring Core, XML, REST, JSON, and Splunk / Datadog queries.
• Experience with database query tools / Strong SQL skills
• Working understanding of QA automation
• Ability to brainstorm with teams on solutions to address challenges and roadblocks

How Your Work Impacts The Organization Enterprise Digital Operations is embarking on a multi-year strategic initiative to bolster the digital experience for our clients and customers by leveraging consistent patterns and adhering to higher security standards to keep the client and technology secure and resilient.

The Team Fidelity's Brokerage Recordkeeping Technology team designs, develops, implements, and supports applications for our industry leading brokerage platforms. The team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which cultivates a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group delivering technology solutions to the complex needs of our clients using distributed and cloud-based technologies. Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.