Principal Technical Architect

• As a Core Technical Architect, you are a pre-sales, customer-facing expert. You apply broad technical skills and business acumen, to help sales teams align Salesforce solutions with our customers’ digital transformation and cloud adoption strategies. You are an important early player in deal cycles to correctly match our solutions to customer challenges, as well as middle of the sales cycle, to support POCs/technical deep dives into our AI and Data products
• Act as a subject matter expert in business strategy, application architecture, data, integration, security, and AI
• Use a consultative approach to understand business and technical requirements
• Determine optimal technologies to leverage in customer-driven architectures based on product knowledge and industry standards
• Lead discussions around change programs from both a business and technical perspective
• Develop repeatable propositions and go-to-market strategies for sales teams

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year- Data360: Deep understanding of Salesforce Data Cloud for unifying and activating customer data
• Generative AI Architecture: Experience architecting enterprise AI solutions, including API gateways and data pipelines
• Flow & Orchestration: Advanced proficiency with Salesforce Flow for complex AI-driven business processes
• Agentic AI & Agentforce: Direct experience developing and managing agentic AI frameworks and autonomous agents
• Prompt Engineering: Proven ability to optimize prompts for LLMs using techniques like RAG and chain-of-thought
• The ideal candidate will have hands-on experience with the following skills, which are critical for designing modern, AI-powered solutions
• Hands-on experience in customer-facing architect or consultant roles
• Competence in integration architectures/patterns
• Solid grasp of network, application, and information security principles
• Strategic problem-solving, thought leadership, and effective time management for multiple projects
• Excellent communication, leadership, and relationship-building skills with executive audiences
• Proficiency with software development and application lifecycle management (git, test automation, CI/CD, release management)
• Salesforce Certifications and/or Trailhead Superbadges
• Coding experience and willingness to work with code (Apex, Node, Python, Java, etc.)
• Deep knowledge of enterprise software applications, delivery, and system architecture
• B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
• Strong understanding of database fundamentals and data management tools
• Experience with design thinking, persona-based discovery, or compliance and risk mitigation
• Graduate study or proven experience in a relevant area