Principal Technical Program Manager

Who you are

• 7+ years of working directly with engineering teams experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience owning/driving roadmap strategy and definition
• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

What the job involves

• The Sequence Models team serves a centralized role developing sequence models to fundamentally understand Amazon's customers' journeys across all Amazon products (including Stores, Prime Video, Audible, Music, Twitch, etc.)
• These models will unlock new, actionable insights to optimize the customer experience, including when and how we serve ads. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision
• As a Principal Technical Program Manager on the team, you will be at the forefront of innovation, driving program execution on this highly ambiguous, highly impactful initiative across Amazon
• You will work across Product, Science, and Engineering to drive this initiative spanning SVP/CEO organizations
• You will own the planning, execution, and delivery of this large-scale technical program that spans multiple teams, product organizations, and business stakeholders
• You'll work at the intersection of Ads, Stores and Media technology, machine learning, and distributed systems to solve ambiguous problems that shape the future of the company
• Own end-to-end program management for strategic technology initiatives spanning multiple teams and organizations
• Drive technical strategy and roadmap alignment across engineering, product, science, and business teams
• Lead cross-functional teams through complex technical challenges
• Establish program governance, metrics, and reporting mechanisms to ensure visibility and accountability at the SVP and CEO level
• Identify and mitigate technical and operational risks across large-scale distributed systems serving billions of requests daily
• Partner with engineering leaders to influence architecture decisions and ensure scalability, reliability, and performance
• Build and maintain relationships with senior stakeholders across Amazon Ads, Stores, AWS, Media and Stores organizations
• Drive operational excellence through process improvements, automation, and best practices
• Mentor and develop other TPMs across the organization
• Represent this technical program in executive-level reviews and planning sessions
• You will solve real-world problems by getting and analyzing large amounts of data, generate business insights and opportunities, design simulations and experiments, and develop statistical and ML models
• The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the advertising organization
• You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication