Principal Technical Program Manager

• Analyze business objectives, enterprise customer needs, and architectural bottlenecks to define the long-term technical strategy and multi-year roadmaps for core Commerce systems (e.g., billing engine, quoting/CPQ, subscriptions, and platform APIs).
• Translate complex quote-to-cash business models and compliance/financial requirements into clear, prioritized technical system problems and architecture roadmaps.
• Define and lead high-impact, cross-organizational technical programs (e.g., enterprise billing modernization, legacy platform migrations, high availability, and SOX/financial controls).
• Partner with and influence Principal Engineers, Architects, and Engineering Directors to shape system flows, API designs, and scalable platform integrations.
• Lead cross-functional alignment across Engineering, Product, Finance, Tax, Billing Ops, and GTM to ensure seamless execution and risk mitigation.
• Drive operational excellence and predictable delivery across multi-quarter programs with structured governance, transparent metrics, and dependency management.
• Mentor and elevate the Technical Program Management craft across the Commerce organization

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