Principle Solution Architect

Key Responsibilities

Solution Design & Architecture

• Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.
• Design transformation-led solutions across:
• Finance & Accounting (R2R, P2P, O2C)
• Procurement & Source-to-Pay
• Supplier Management
• Shared Services Operations
• Experience in Supply Chain functions would be Good to have
• Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.
• Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI & Digital Transformation

• Identify opportunities to embed Agentic AI capabilities into business processes.
• Collaborate with AI, Data Science, and Product teams to design:
• Autonomous workflow agents
• AI copilots
• Exception management agents
• Knowledge agents
• Predictive and prescriptive decision-support systems
• Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.
• Stay current on emerging AI, GenAI, Agentic AI, process mining, and orchestration technologies.

Proposal & Deal Support

• Lead solutioning activities for RFPs, RFIs, client workshops, and transformation assessments.
• Own solution response development, operating model design, staffing strategies, and transition approaches.
• Develop pricing assumptions and value realization models in collaboration with commercial teams.
• Present solutions to C-suite stakeholders including CFOs, CPOs, COOs, and Shared Services leaders.
• Participate in deal qualification, pursuit strategy, and proposal governance processes.

Operations & Transformation Consulting

• Partner with Operations teams to identify transformation opportunities within existing accounts.
• Conduct process diagnostics and maturity assessments.
• Design continuous improvement roadmaps leveraging AI and automation.
• Support transition and transformation programs during deal execution.
• Develop reusable solution assets, accelerators, benchmarks, and best practices.

Enterprise Applications & Technology Integration

• Design business process solutions leveraging leading platforms such as:
• SAP S/4HANA
• Oracle Fusion Cloud
• Microsoft Dynamics
• Coupa
• Ariba
• ServiceNow
• Kinaxis
• Blue Yonder
• Anaplan
• Work closely with application architects to align business processes with technology architecture.
• Define integration points between ERP, workflow, analytics, and AI platforms.