Print Manager

PURPOSE

Augustus Martin is an award-winning creative manufacturing business, delivering innovative Point of Sale (POS), Out-of-Home (OOH), digital, print and retail marketing solutions for many of the UK's leading retailers and global brands. We combine creativity, manufacturing excellence and end-to-end campaign management to help our clients create engaging customer experiences and maximise the impact of every campaign.

As the Print Manager, you will lead all print manufacturing operations, ensuring production is delivered safely, efficiently and to the highest quality standards. You will be responsible for maximising departmental performance, developing your team, maintaining production standards and ensuring print capacity aligns with business priorities.

Working closely with the Production Manager and other departmental managers, you will ensure print operations integrate seamlessly with Planning, Cutting, Assembly and Warehouse & Fulfilment to support a fully coordinated manufacturing process.

DUTIES & RESPONSIBILITIES

• Department Leadership: Lead and manage all print manufacturing operations, ensuring departmental objectives support the wider manufacturing strategy.
• Operational Performance: Plan, coordinate and monitor daily print production activities to ensure customer orders are completed safely, efficiently and On Time In Full (OTIF).
• Quality & Continuous Improvement: Lead Continuous Improvement initiatives focused on reducing waste, improving productivity and optimising manufacturing processes.Investigate production issues, implementing corrective actions and sharing best practice across the department.
• Cross-Functional Collaboration
• Governance & Compliance: Ensure all print operations comply with company policies, Health & Safety legislation and environmental requirements.

This list is not exclusive and can be subjected to change from time to time, depending on company’s needs.

KPIs & MEASURABLES

• Deliver a minimum of one documented cost-out project per year within the Print department, with agreed savings validated, tracked and reported through the appropriate business review process.
• Ensure all direct reports identify, own and deliver a cost-out or efficiency improvement initiative within their area of responsibility each year, with clear actions, owners, deadlines and measurable benefits.
• Own Health & Safety performance within the department, ensuring risk assessments, Safe Systems of Work, training records and safety briefings are current, controlled, communicated and signed by all relevant team members.
• Ensure job-level production data is collected for every job processed within the team, including productivity, downtime, waste, quality issues, rework and labour utilisation via PACE.
• Review Pace/Productivity data regularly, identify trends and performance gaps, and ensure corrective actions are raised, assigned, tracked and closed out to deliver continuous improvement.
• Oversee, coach and develop supervisors, team leaders and team members to improve capability, accountability, communication and day-to-day operational performance.
• Attend production meetings fully prepared with accurate and up-to-date information on output, capacity, schedule adherence, risks, labour requirements, quality issues, downtime, improvement actions and escalations.
• Take full ownership of housekeeping standards across the department, including implementation and ongoing management of 5S, with regular checks, corrective actions and visible standards maintained.
• Own audit and compliance standards within the department, ensuring processes, records, training evidence, production controls and working practices are maintained audit-ready at all times.
• Conduct difficult conversations with staff when required displaying a leadership in action style management.

MINIMUM REQUIREMENTS

• Significant management experience within a commercial print manufacturing environment.
• Proven experience leading production teams and managing manufacturing performance.
• Excellent understanding of lithographic and/or digital print production processes, colour management and manufacturing workflows.
• Strong knowledge of production planning, capacity management and operational performance.
• Demonstrable experience driving Continuous Improvement and operational excellence.
• Excellent leadership, coaching and people management skills.
• Strong analytical, organisational and decision-making abilities.
• Excellent communication and stakeholder management skills.
• Good IT skills, including experience using ERP, MIS and production management systems.
• Comprehensive understanding of Health & Safety legislation within a manufacturing environment.
• Experience managing multiple print technologies within a commercial manufacturing environment.

DESIRED REQUIREMENTS

• Degree, HNC/HND or equivalent qualification in Print Technology, Manufacturing, Engineering or Operations Management.
• Lean Six Sigma Green Belt, Kaizen or equivalent Continuous Improvement qualification.
• IOSH Managing Safely or NEBOSH General Certificate.
• Experience managing departmental budgets, capital investment projects and operational change.
• Experience supporting ISO 9001, ISO 14001 and ISO 45001 management systems.
• Chartered Management Institute (CMI), ILM or equivalent leadership qualification would be advantageous.

Pay: From £45,000.00 per year

Benefits:

• Canteen
• Casual dress
• Free parking
• Sick pay

Ability to commute/relocate:

• Bromley-by-Bow E3 3PB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have excellent understanding of lithographic and/or digital print production processes?

Experience:

• printing: 7 years (required)
• management: 3 years (required)

Work Location: In person