Print Services Representative

Local Printing and Promotional Advertising Company is seeking a full time Customer Service/Print Services associate to handle front counter sales, take in jobs via web, phone and email. We do commercial printing, wide format, apparel and promotional materials. We are looking for a team player who can handle a fast-paced work environment. The ideal candidate must be able to effectively and successfully multi-task, work alongside co-workers, and take both initiative and direction. The ideal candidate would also have experience in the customer service field, have good communication skills, enjoy customer interaction, have the ability to stay on task and be organized. Knowledge of the printing/apparel industry would be a plus but not required.

The following list is an indication of duties and responsibilities. We are looking for positivity and creativity.

Essential Duties & Responsibilities:

• Greet walk-in customers and take over the counter orders
• Talk informatively to customers about printing/apparel/promotional items
• Answer the phone
• Monitor email
• Take in web orders and enter into our estimating software
• Write up overflow jobs from Sales reps
• Research and provide estimates on promotional items
• Reach out to customers when jobs are ready for pickup
• Monitor and respond professionally and courteously to social media

Skills:

• Effectively communicate with a diverse group of personalities
• Organize multiple tasks at once while working quickly and efficiently
• Communicate clearly both in person and over the phone
• Communicate clearly and professionally online
• Willing to learn and take direction but also able to take initiative
• Attention to detail
• Organized
• Ability to stay on task
• Good computer skills
• Need to have basic math skills and the ability to read ruler
• Good grammar and spelling
• Knowledge of Microsoft Office Suite
• Knowledge of Google applications
• Take instruction well

Competencies:

• Adaptability
• Creativity
• Initiative
• Communication
• Honesty
• Integrity
• Teachability

Job Types: Full-time

Salary: Starting at $40,000 per year commensurate to experience

Cardwell Printing has been in business since 1977. Our roots run deep through the Hampton Roads area. We continue to evolve year after year to remain a leader in the printing and advertising industry. We strive to better ourselves and to better serve the community. We offer benefits including vacation/sick leave, paid holidays, and healthcare.

If you feel you would be a good addition to a team that thrives on accomplishment and customer satisfaction, there are many ways you can apply.

• Respond to this job posting
• Go to our website at cardwellprinting.com and click Applications and Forms at the bottom of the page to download and fill out a digital application.
• Stop in at 15470 Warwick Blvd and fill out an application

Additional Compensation:

• Bonuses
• Store Discounts

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Benefits:

• Health insurance
• Paid time off

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Schedule:

• Monday to Friday

Work Remotely

• No

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person