Printer Service Engineer

Printer Service Engineer

We are looking for a Printer Service Engineer to join our team at Answer Computer India Private Limited to install, maintain, and troubleshoot printers and related devices at customer locations. This role offers an in-hand salary of ₹18,000 - ₹25,000 and an opportunity to work in a fast-paced technology service environment.

Key Responsibilities:

• Install, configure, and maintain inkjet, laser, and multifunction printers.
• Diagnose and resolve printer hardware, software, and connectivity issues.
• Perform preventive maintenance and routine servicing of printers.
• Replace faulty printer parts such as rollers, fusers, pickup assemblies, and cartridges.
• Troubleshoot network and USB printer connectivity issues.
• Support customers with printer setup, driver installation, and usage guidance.
• Maintain service reports and update job status after each customer visit.
• Ensure timely resolution of service calls and maintain high customer satisfaction.

Job Requirements:

• Minimum qualification: Below 10th / 10th Pass / ITI / Diploma preferred.
• 6 months to 2 years of experience in printer servicing and repair.
• Hands-on knowledge of HP, Canon, Epson, Brother, Ricoh, Kyocera, or similar printer brands.
• Basic understanding of Windows operating systems, printer drivers, and networking concepts.
• Ability to diagnose hardware faults and perform component-level replacements.
• Good communication and customer-handling skills.
• Two-wheeler and valid driving license will be an added advantage.

Preferred Skills:

• Experience in onsite customer support.
• Knowledge of network printers and scanning solutions.
• Ability to work independently and manage multiple service calls.

Pay: From ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time

Work Location: In person