Private Practice Director

POSITION SUMMARY

The Private Practice Director is responsible for the overall leadership, management, and

operational success of One Life's Private Practice Program. This role provides ownership of the

systems, workflows, staff, and partnerships that support the delivery of outpatient services.

The Private Practice Director serves as the primary operational leader of the program, ensuring

that clinicians receive the support, accountability, and infrastructure needed to provide excellent

care while maintaining compliance with organizational, payer, and regulatory requirements.

This position is responsible for both program leadership and staff management. The Directoroversees day-to-day operations, drives continuous process improvement, supports clinician

success and accountability, manages key operational relationships, and works collaboratively

with clinical leadership to ensure the program continues to grow sustainably while maintaining

high standards of quality and service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Program Leadership & Operations

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Provide overall leadership and ownership of the Private Practice Program

Oversee day-to-day operations and ensure effective program functioning

Develop, implement, and continuously improve workflows, procedures, and operational

systems

Monitor program performance and identify opportunities for improvement

Establish and maintain operational standards that support efficiency, quality, and

scalability

Partner with organizational leadership to support strategic growth initiatives

Identify and proactively address operational challenges before they impact staff, clients,

or partners

Clinician Management, Support, & Accountability

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Serve as the primary manager for private practice clinicians

Build strong relationships that support clinician engagement, success, and retention

Set and communicate clear performance expectations

Monitor clinician caseloads, utilization, and overall performance

Support clinicians in maintaining timely, accurate documentation as a core part of ethical

and high-quality care

Support clinicians in navigating challenges related to caseload, workflow, and systems

Ensure clinicians meet established expectations while maintaining sustainable workloads

Provide ongoing coaching, feedback, and guidance to help clinicians succeed

Identify performance gaps early and implement clear, actionable improvement plans

Lead performance management processes, including formal feedback, documentation,

and Performance Improvement Plans (PIPs)

Address ongoing performance concerns with direct, thoughtful, and accountable

communication

Clinician Training & Development

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Oversee onboarding and integration of new clinicians into the Private Practice Program

Ensure clinicians understand program expectations, workflows, payer requirements, and

organizational procedures

Develop and facilitate operational trainings for new hires

Support clinicians transitioning from school-based and community-based programs into

Private Practice

Partner with clinical leadership to ensure clinicians receive appropriate support

throughout their professional development●

Create systems that promote clinician success and long-term retention

Referral, Access & Capacity Management

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Oversee Private Practice referral processes and clinician assignment workflows

Manage the referral team to ensure timely access to care and appropriate clinician-client

matching

Monitor clinician availability, caseload distribution, and capacity trends

Identify service gaps and recommend strategies to improve access and efficiency

Utilize referral and utilization data to inform staffing and program planning decisions

Insurance, Credentialing & Payer Relations

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Oversee clinician credentialing, recredentialing, and payer enrollment processes across

all contracted insurance partners

Serve as the primary operational liaison with payers and referral partners, including

Kaiser, BHRS, HPSM, and other contracted entities

Monitor payer requirements, insurance updates, and contract-related changes, ensuring

program processes remain compliant and effective

Support clinicians in navigating payer-specific workflows, billing requirements,

authorizations, higher levels of care, and complex insurance situations

Develop and maintain systems for tracking credentialing, provider status changes,

contract requirements, and related operational processes

Identify and address operational barriers impacting client access, clinician workflows,

payer relationships, or reimbursement

Partner with internal teams to continuously improve payer-related workflows, operational

efficiency, and program performance

Quality, Compliance & Continuous Improvement

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Monitor operational compliance with organizational policies and procedures

Partner with clinical leadership to identify and address quality concerns

Support initiatives that improve documentation quality, timeliness, and operational

compliance

Utilize data to identify trends, risks, and opportunities for improvement

Develop systems that support sustainable growth while maintaining high standards of

care

Cross-Functional Leadership

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Partner closely with clinical leadership, Referral, Billing, and Administrative teams

Facilitate communication and collaboration across departments

Ensure operational systems support both staff and client needs

Contribute to organizational planning and program development initiatives

QUALIFICATIONS- Required●

Active, unrestricted California license (LMFT, LCSW, LPCC, or Licensed

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Psychologist)

Minimum of 3 years of clinical experience

Minimum of 2 years of leadership, management, or program administration experience in

behavioral health or healthcare settings

Strong leadership and performance management skills

Comfortable providing direct feedback and addressing performance issues

Ability to balance strategic thinking with day-to-day operational management

Strong organizational, problem-solving, decision-making and communication skills

Familiarity with EHR systems and clinical documentation standards

Ability to work independently and collaboratively.

COMPENSATION: $62-68/ HR

BENEFITS

Eligible employees may receive medical, dental and vision insurance, an employer health

contribution, 401(k), paid sick leave, paid holidays for eligible positions, professional

development, and clinical supervision when applicable.

ADDITIONAL INFORMATION

This job description describes the essential functions and general responsibilities of the position

and is not intended to be an exhaustive list of every duty. Responsibilities may change based on

organizational and program needs, consistent with the nature of the position.

Qualified applicants and employees must be able to perform the essential functions of the

position, with or without reasonable accommodation.

One Life Counseling Center is an Equal Opportunity Employer and provides reasonable

accommodations in accordance with applicable law.

Pay: $62.00 - $68.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• 401(k)

Work Location: In person