PRN-Plastic Surgery Front Desk Coordinator

PRN-Plastic Surgery Front Desk Coordinator

Job Summary
We are seeking a dedicated PRN (as-needed) Front Desk Coordinator to support our plastic surgery practice. This role involves providing exceptional customer service, managing patient interactions, and ensuring smooth front office operations. The position is ideal for individuals with strong communication skills and familiarity with medical environments, offering coverage for vacation, sick days, or during busy periods. Prior experience in plastics or bilingual abilities are considered a plus.

Responsibilities

• Greet and assist patients in a professional and friendly manner both in person and over the phone
• Handle phone communication efficiently, scheduling appointments and answering patient inquiries
• Manage electronic health records (EHR) and electronic medical records (EMR) systems accurately and securely
• Coordinate medical scheduling to ensure optimal patient flow and clinic efficiency
• Provide excellent customer service by addressing patient needs, questions, and concerns promptly
• Maintain organized front desk operations, including documentation and administrative tasks
• Support the team during peak times or staff absences by providing reliable coverage

Skills

• Strong customer service skills with a professional demeanor
• Proficiency in medical terminology relevant to plastic surgery or general healthcare settings is preferred
• Excellent communication skills, both verbal and written, especially over the phone
• Experience with EMR/EHR systems for managing patient records effectively
• Ability to multitask efficiently in a fast-paced environment
• Knowledge of medical scheduling procedures
• Bilingual abilities are a plus, enhancing communication with diverse patient populations
• Prior experience in plastic surgery settings is advantageous but not required

This position offers an opportunity to be part of a dynamic healthcare team dedicated to patient care excellence.

Benefits:

• Employee discount

Work Location: In person