Job Details for Probation Services Technician

Court Name/Organization

Michigan Western Probation and Pretrial Services

Overview of the Position

The Probation Services Technician provides specialized technical, administrative, and clerical support to probation officers and specialists. The incumbent provides assistance to officers in a wide range of areas, including supervising a low intensity administrative caseload, verifying and compiling information for investigations, coordinating with other agencies, drafting reports and correspondence, data quality assurance, specialty program contracting functions, and performing similar duties, as assigned.

Location

Grand Rapids, Kalamazoo, Marquette, MI

Opening and Closing Dates

10/16/2026 - Open Until Filled

Appointment Type

Permanent

Classification Level/Grade

CL 25 (CPS Pay Table RUS)

Salary

$49,361 - $80,265

Announcement Number

26-03

Position Description

Representative Duties:

• Supervise a low-intensity administrative caseload by monitoring non-compliant behavior of persons under supervision and completing associated casework. Duties may include answering questions, sending correspondence, tracking monthly reports, conducting financial and criminal record checks, and communicating non-compliance to Supervising U.S. Probation Officer.
• Administer the district’s inactive caseload including processing collateral law enforcement requests, conducting records checks, conducting and/or initiating investigations and preparing reports for the court
• Provide technical and administrative support for officer specialty programs, as assigned. Programs may include Location Monitoring, Drug and Alcohol Treatment, Evidence Based Practices, or Sex Offender and Cyber Crime. Duties may include processing invoices, maintaining records, data entry, and performing administrative monitoring and searches of seized electronic devices.
• Assist officers in performing investigations (which do not require field work), including running records checks through local/national databases, conducting inquiries with collateral agencies, collecting documentation, compiling criminal histories, and preparing reports
• Perform various duties utilizing the automated case tracking system, including opening and closing cases, updating case information, and generating reports. In addition, perform quality assurance administrative duties to ensure accuracy of data, files, and records.
• Assist with the district’s pending release lists and track release dates to ensure prerelease processes are completed timely
• Assist with training new officers and support staff as it relates to operational support procedures and policies
• Manage additional auxiliary responsibilities or assignments such as maintaining inventory of accountable property or government vehicle fleet coordination
• Provide general clerical office support including answering phones, receiving and distributing mail, providing reception assistance, and ordering and maintaining office supplies
• Perform other duties as assigned

Qualifications

Minimum Qualifications:

• High School graduation or equivalent
• One year of general experience
• One year of specialized experience
• Skill and ability to analyze and reconcile information/data from databases, reports, and paperwork for the purpose of reconciliation, problem solving, and case management
• Ability to communicate and interact effectively with a wide variety of people, both orally and in writing, and provide professional customer service
• Ability to manage multiple priorities and high volume of paperwork with recurring deadlines
• Above average skill in the use of automated equipment including word processing, spreadsheet, and database applications, and various other types of software for the purpose of performing administrative office functions

Preferred Qualifications:

• Current or previous clerical and/or administrative work experience in a court, law enforcement, or other legal field environment
• Experience with electronic case filing systems
• Additional specialized experience beyond the required one year
• College degree in a related field from an accredited institution

General Experience

One year of general experience.

General Experience is defined as progressively responsible clerical, office, or other work that indicates possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.

Education Substitution: Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.

Specialized Experience

One year of specialized experience.

Specialized Experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrates the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.

Employee Benefits

• Voluntary participation in Federal Employees’ Health, Dental, Vision, Life Insurance, and Flexible Spending Plans/Programs
• Participation in the Federal Employees’ Retirement System (FERS) Annuity (Pension) Plan
• Thrift Savings Plan (TSP), a 401(k) styled program with a government match of up to 5%
• Paid Federal Holidays
• Annual and Sick Leave Accrual
• Parking
• Employee Assistance Programs & Work Life Services
• On-site Fitness Equipment
• Telework Opportunities (after a period of establishment)
• Public Service Loan Forgiveness (PSLF) Program (must meet qualifying student loan criteria).

For more information about Federal Judiciary benefits, please visit: www.uscourts.gov/ careers/benefits .

Miscellaneous

The following conditions apply to this position:

• Applicant must be a U.S. Citizen or eligible to work in the United States
• The U.S. Probation Office is part of the Federal Judiciary. Judiciary employees serve under excepted appointments and are considered “at-will” employees.
• The Court requires the incumbent to adhere to the Code of Conduct for Judicial Employees, Charter of Excellence, and local Vision & Mission Statement
• This position is classified as high-sensitive position within the Judiciary. The selected candidate must successfully complete a five-year background investigation with periodic updates every five years thereafter. Appointment is provisional and retention is contingent upon a favorable suitability determination of the background investigation.
• A valid driver's license is required
• This position is subject to mandatory direct deposit for payment of net pay

Application Info

Application Link: Probation Services Technician #26-03

Applicants must submit the following in PDF format:

• Resume
• Letter of Interest outlining your professional qualifications and experience as it relates to the position. Please include your preferred duty station location.
• Completed AO 78—Federal Judicial Branch Employment Application
• Copies of last two performance evaluations. If not available, please provide an explanation in the letter of interest
• College transcript(s), if applicable. (Unofficial copies accepted at application. Official transcripts will be required prior to appointment)

In addition, you will be asked to complete:

• Supplemental Application Questions
• Reference Contact Information Form
  • Please provide current contact information for three professional references.
• Adaptive Workplace Skills Test (12 Minutes)
• Workplace Behavior Assessment (10 Minutes)

Additional Application Information:

• All information provided by an applicant is subject to verification. False statements or omissions of information on any application materials or inability to meet conditions of employment may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Incomplete applications will not be considered.
• Applicants may be required to submit to job-related testing as part of the screening process.
• The Court reserves the right to modify the conditions of this job announcement or to withdraw the job announcement, any of which actions may occur without any prior written notice. If a subsequent vacancy becomes available within a reasonable time of the original announcement, the Chief Probation Officer may elect to select a candidate from the original qualified applicant pool without further advertising
• Reference checks will only be completed for top candidates. The Court reserves the right to contact additional references other than those provided by the applicant. Candidates will be notified prior to any references being contacted.
• Travel reimbursement in connection with the selection process and/or relocation is not authorized

If you need assistance with this application process, please contact the HR Department at HR_[email protected] . Please no emails or calls on the status of applications.

The federal Judiciary is an Equal Employment Opportunity employer.