Problem Determination Tools Specialist

Workstream: Problem Determination Tools

Duration: Long-Term Contract

Job Description:

Training skill requirements

• Microsoft PowerPoint
• Communication skills
• Customer interfacing skills
• IDz
• Organizing large presentation materials
• z/OS Knowledge
• Detailed knowledge of each IBM product
• ISPF
• z/OS Application Development
• CICS/DB2 and IMS application programming
• COBOL, PL/I, Assembler and C/C++

Installation and deployment skills

• Understanding customer requirements
• Detailed knowledge of IBM product installation and best practices
• Customer interfacing skills with various organizations
• Problem Determination skills regarding our IBM products
• z/OS knowledge
• System Programming
• DB2 administration
• CICS administration
• IMS administration

Migration skills

• Knowledge of the conversion process for each product
• Detailed knowledge of the IBM and ISV language
• IBM File Manager
• FastRexx
• BMC FileAid
• CA Broadcom File Master
• CA Broadcom PDSMAN
• Macro4 InSync
• Rexx skills in the event coding changes required to the migration tools.