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Problem Manager

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Onsite

Problem Manager

TATA Consultancy Services (Philippines) Inc.

Problem Manager

Skills

ITIL

14 days ago

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Important information


Contract type:

Permanent

Location:

Taguig, Metro Manila, Philippines

Work mode:

Onsite

Published on:

5 October 2026

What they need


Problem Manager

📍 Location: BGC, Taguig City
🕒 Shift: Day Shift
🏢 Work Setup: Full Onsite
🚀 Start Date: 30 days or Available to start immediately

Must-Have

  • 10+ years of Experience in Problem Management skills in banking domain
  • Excellent Good Verbal & Written communication skills.
  • Ability to work in 24x7 shift model
  • Ability to work in hostile environment and look for solutions by managing various stakeholders.
  • Ability to run war room independently and be able to provide regular updates both to the business & technology stakeholders.
  • Drive RCA independently and ensure closure of the problems.
  • Ability to send to regular updates to all the stakeholders.

Good-to-Have

  • ITIL Certification
  • Handled Major Incidents independently

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