Process Analyst - APAY - APAC (Indonesian speaking)

Your role and responsibilities

Your Role and Responsibilities

As a Process Analyst - APAY supporting the APAC region, you will be responsible for invoice processing, vendor master management, query resolution and indexing.

You should be flexible to work in shifts and support multiple APAC markets.

Your Primary Responsibilities Include:

• Record and maintain Purchase Order (PO) and Non-PO invoices while handling both manual and automated payment requests.

• Process invoices accurately and ensure timely posting in ERP/accounting systems.

• Perform end-to-end Vendor Master activities including vendor modifications, verification, cleansing, and duplicate identification.

• Collaborate with business stakeholders to obtain coding and approvals for invoice processing.

• Investigate and resolve blocked invoices, invoice discrepancies, and payment-related issues.

• Handle vendor and stakeholder inquiries through email, calls and ticketing systems.

• Ensure compliance with internal controls, audit requirements, and Procure-to-Pay policies.

• Support continuous improvement initiatives to enhance operational efficiency and customer experience.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.