HCLTech
Process Analyst
1 month ago
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Important information
Contract type:
Permanent
Location:
Colombo, Sri Lanka
Work mode:
Onsite
Published on:
23 September 2026
What they need
We are looking for a Process Analyst to join our team.
Responsibilities
- Assist in generating customer invoices
- Support invoice preparation
- Review billing exceptions
- Perform basic system updates
- Respond to customer billing inquiries
- Maintain accurate records and ensure data integrity in billing systems
Requirements
- Relevant educational qualification in any major
- 1-2 years' experience in Customer Service/Back-office
- Collaborate with sales and customer service to resolve billing issues
- Knowledge in O2C processing will be an added advantage
- Excellent English communication skills (written & verbal)
- Willing to work night shifts
Apply now and be part of a global team driving operational excellence.
#HCLTech #Hiring #ProcessAnalyst #ColomboJobs #CareerOpportunity #SriLankaJobs
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