Process Analyst Manager

JOB DUTIES: Analyze end-to-end distribution center workflows including receiving, put-away, replenishment, picking, packing, sortation, and outbound shipping. Conduct time-and-motion studies, value stream mapping, capacity modeling, and throughput analysis to identify bottlenecks and inefficiencies. Collect and analyze operational data from WMS, WCS, SCADA, and material handling systems. Partner with Operations, Engineering, Maintenance, IT, Safety, and Quality teams to gather data and validate improvement opportunities. Design and implement process improvement initiatives aligned with KPIs such as throughput, labor productivity, order cycle time, SLA performance, and cost per unit. Apply Lean, Six Sigma, and Industrial Engineering methodologies (DMAIC, Kaizen, standard work, line balancing). Develop future-state process designs and validate improvements through pilot testing and measured performance gains. Define, track, and analyze key performance indicators (KPIs) for distribution center operations. Develop and maintain performance dashboards, run charts, and analytical reports. Perform root cause analysis to address performance gaps and quantify improvement impact. Evaluate and support implementation of automation and material handling technologies (conveyors, sortation systems, scanners, packaging equipment). Support integration of operational processes with warehouse management and control systems. Collaborate with IT and system integrators on system configuration, testing, commissioning, and go-live support. Responsible for change management activities including process rollout planning, stakeholder communication, and training execution. Ensure operational readiness by validating new processes against volume forecasts, labor models, and service level requirements. Monitor post-implementation performance and drive stabilization actions. Facilitate Kaizen events, process reviews, and cross-functional improvement workshops. Standardize best practices across shifts and functional areas. Promote culture of continuous improvement and data-driven decision making. Ensure all process designs comply with OSHA regulations, site safety standards, and regulatory requirements. Conduct risk assessments for new processes, equipment, and layout changes. Partner with safety teams to mitigate operational and ergonomic risks. Develop and maintain process maps, SOPs, work instructions, and training materials. Train operators, supervisors, and support teams on new or revised processes and systems. Ensure documentation supports long-term process sustainability and audit readiness.

Position offered by ResMed Corp.

REQUIREMENTS:

• Bachelor’s degree or equivalent in Industrial Engineering, Supply Chain Management or related field of study and
• 5 years of progressive experience in Industrial Engineering. Employer will accept a
• Master’s degree or equivalent in Industrial Engineering, Supply Chain Management or related field of study and
• 3 years of experience in Industrial Engineering in lieu of a Bachelor’s degree or equivalent and 5 years of progressive experience.

Applicants must have demonstrated experience with:   

1. 3 years of experience Lean Six Sigma methodologies and tools.
2. 3 years of experience in Tableau and Minitab.
3. 3 years of experience using software (Tableau or similar tool) to perform data analysis and data visualization.
4. 3 years of experience in Process mapping, time-motion studies, and process simulation.
5. 2 years of experience in Snowflake. 
6. 2 year of experience in Flexsim or similar discrete event simulation.
7. 2 years of experience performing MOST Modelling (Maynard’s Operational Sequence Technique).
8. distribution center operations, including order picking, packing, shipping, and inventory management.
9. working in a cross-functional environment across different teams.

 
Any and all experience may be gained concurrently.

Applicants who are interested in this position should submit a complete resume to [email protected] Reference Job Code: #KD0420. ResMed Corp. is an Equal Opportunity Employer – Minority/Female/Disability/Vets. ResMed participates in E-Verify.

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.