Process Analyst – Supply Chain & Replenishment

Title: Process Analyst – Supply Chain & Replenishment

Location: Remote

Duration: 12 months

Process Analyst – Supply Chain & Replenishment

· Document current-state business processes across supply chain and replenishment operations, producing clear process maps, SOPs, and workflow diagrams (BPMN, Visio, Lucidchart, or similar).

· Conduct stakeholder interviews, workshops, and walkthroughs with business and IT teams to capture how work actually gets done, including handoffs, decision points, and exceptions.

· Identify operational gaps, bottlenecks, redundancies, and control weaknesses, quantifying their impact on cost, service levels, and inventory performance.

· Design future-state processes and recommend practical improvements, prioritizing changes by business value, effort, and risk.

· Develop and maintain a centralized documentation library (process narratives, RACI matrices, requirements, and training materials), ensuring it stays current as processes and systems change.

· Partner with system and technology teams (e.g., RELEX, ERP, WMS) to align process design with system capabilities and translate process requirements into functional specifications.

· Define and track process KPIs, establishing baselines and measuring the results of implemented improvements.

· Support change management by preparing communications, training end users, and helping drive adoption of new or revised processes.

· Required: Proven experience in business process analysis, process improvement, and gap identification, with strong documentation and process-mapping skills.

· Preferred: Supply chain, replenishment, or inventory planning background; retail or wholesale experience; Lean, Six Sigma, or similar methodology certification; familiarity with RELEX or comparable planning platforms.