Process and Governance Associate

Job Summary
The Process Governance Associate supports the development, maintenance, and implementation of standards, processes, and governance practices across business operations. The role ensures that established guidelines are consistently followed, documentation remains up to date, and operational activities are aligned with agreed standards.

Key Responsibilities

• Maintain and update process standards, templates, guidelines, and documentation.
• Support the implementation and consistent adoption of operational standards.
• Coordinate governance meetings, document decisions, and track action items.
• Conduct reviews to ensure processes and deliverables meet established standards.
• Monitor compliance, identify gaps, and coordinate follow-up actions.
• Work with cross-functional teams to improve consistency and standardization of processes.
• Maintain governance records, reports, and status updates.
• Support process reviews and identify opportunities to improve consistency and efficiency.
• Assist in tracking agreed actions, outcomes, and performance measures.

Qualifications

• Bachelor’s degree in Business, Management, Operations, IT, or a related field.
• 1–2 years of experience in process standardization, governance, process improvement, PMO, operations, or a related function.
• Strong attention to detail and documentation skills.
• Good organizational and stakeholder coordination skills.
• Ability to follow established standards while identifying process gaps and inconsistencies.
• Proficiency in Microsoft Office or similar documentation and reporting tools.
• Experience working with cross-functional or global teams is an advantage.

Pay: Up to Php70,000.00 per month

Ability to commute/relocate:

• Pasay: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Governance / Standardization: 1 year (Preferred)

Work Location: Hybrid remote in Pasay