Process Associate / Backend

A Process Associate is a versatile professional role focused on optimizing operational workflows, monitoring production processes, and ensuring efficiency across various industries such as finance, manufacturing, and customer support. Key responsibilities include data entry, process monitoring, troubleshooting discrepancies, and collaborating with cross-functional teams to maintain quality standards and streamline operations. In the Backend Operations context, often referred to as a Backend Process Associate, the role is typically a non-voice position centered on processing low-complexity transactions accurately and timely according to specific Standard Operating Procedures (SOPs). Core duties involve managing accounts payable/receivable, performing bank reconciliations, handling client queries via email or chat, and ensuring compliance with service level agreements (SLAs) and data privacy standards.

Pay: ₹18,739.60 - ₹45,349.77 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person