Process Associate

We are looking for enthusiastic and customer-focused freshers to join our International Voice Process team in Chennai. If you have excellent communication skills and are eager to start your career in the BPO industry, this is a great opportunity to grow with us.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and concerns in a timely and accurate manner.
• Deliver exceptional customer service while maintaining a positive customer experience.
• Escalate complex issues to the appropriate teams whenever required.
• Collaborate with internal teams to ensure prompt issue resolution.
• Meet quality, productivity, and customer satisfaction targets.

Eligibility Criteria

• Freshers only.
• Excellent written and verbal communication skills in English.
• Willingness to work in the night shift.
• Comfortable working from the office in Chennai.
• Strong interpersonal, problem-solving, and customer service skills.

Benefits

• 5-day work week.
• 2 rotational week-offs.
• Cab facility provided for night shifts.
• Opportunity to build a career in an international customer support environment.

SHARON SUBI - 9092062995

Mention " SUBI "on top of your resume for reference

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