Process Associate

Greetings from ATAIN!!!

Please Visit at the following address, Monday- Friday, 10 AM to3:30 PM

4th Floor, MSR North Tower, MS Ramaiah North City, Manyata Tech Park, Nagawara, Bengaluru, Karnataka 560045

Contact Person: Mariya Nancy (8884449120)

Email [email protected]

Carry a hard copy of your resume. Mention " Nancy" on resume.

Job Responsibility:

• Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

• Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.

Educational & Essential Experience:

• Bachelor's Degree or Undergraduate dropouts 6 Months BPO or travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice )

Interview Rounds HR Round Versant Test Round Operations Round

Contact Person: Mariya Nancy (8884449120)

Email [email protected]

Carry a hard copy of your resume. Mention " Nancy" on resume.