Process Associate

We are looking for a dedicated and detail-oriented Process Executive to join our team. The role involves handling voice and non-voice processes, data entry, testing support, client coordination, and maintaining accurate documentation related to insurance, construction, electrical, claims, and replacement cost valuation (RCV). The role also involves supporting Machine Learning (ML) projects through image annotation, sketching, tagging, and data validation. Freshers with good communication and computer skills are encouraged to apply.

Key Responsibilities

• Annotate, label, classify, and categorize images, text, audio, or video data according to project guidelines.
• Perform data entry, validation, and record maintenance.
• Enter and update data in Excel sheets and enrollment forms.
• Review and validate annotated data to ensure accuracy and consistency.
• Perform image segmentation, object detection, and bounding box annotations where required.
• Conduct quality assurance (QA) checks on completed annotation tasks.
• Identify and report data quality issues, inconsistencies, or missing information.
• Follow standard operating procedures (SOPs) and project-specific guidelines.
• Meet daily and weekly productivity and quality targets.
• Work closely with Team Leads, QA Analysts, and ML Engineers to resolve annotation-related queries.
• Continuously improve annotation quality based on feedback.
• Support back-office activities by maintaining accurate records and ensuring data integrity.

Required Skills

• Good attention to detail and accuracy.
• Basic understanding of Artificial Intelligence (AI) and Machine Learning concepts.
• Ability to identify objects, patterns, and features in images or documents.
• Basic computer proficiency and familiarity with Microsoft Office.
• Good analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.