Gratitude India
Process Associate - Digital (Webchat & Email)
20 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹800,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
7 October 2026
What they need
International Digital Customer Service role handling Web Chat & Email interactions for Utilities (Electricity & Gas).Candidates should have strong written English,customer query resolution,complaint handling, billing support,retention & multitasking.
Required Candidate profile
3–8 years of experience in international web chat, email or digital customer service. Utilities experience preferred. Strong written English, grammar, problem-solving and customer handling skills.
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