Turnaround International
Process Associate- International Voice
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹400,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
3 September 2026
What they need
Contact HR: 8956992506 (Seema Nair)
Company : Turnaround International Job Title: Process Associate
Industry: KPO (US Process)
Experience: 0 to 5 Years
Office Location: Office No. 203, Pentagon Tower P2, Second Floor, Magarpatta City, Pune 411028
Job Overview:
We are hiring Process Associates for our US Process (Night Shift). The role involves handling client interactions, managing billing/insurance/legal processes, and ensuring smooth operational workflow.
Key Responsibilities:
Work on Medical Billing / Insurance / Legal / Ancillary / RCM
Handle Inbound & Outbound Calls
Manage client queries and resolve issues efficiently
Provide information about services, products & offers
Maintain accurate data and prepare reports
Ensure strong project and process management
Collaborate with cross-functional teams
Shift Timing: 7:45 PM 5:15 AM (Night Shift)
Week Off: Saturday & Sunday (Fixed)
Transportation: Self-travel (No company transport provided)
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