Process Consultant

Purpose of this position

PCs (Process Consultants) for performing check-sheet based review of sales process at automotive dealerships. Process Consultants play a pivotal role in ensuring adherence to defined process and to streamline the end to end sales process of automotive dealership.

Nature of Work

This position works as part of a team, receiving assignments from leads and performing reviews on real-time basis. Audit reviews are conducted in accordance with the policy established agreed by the client. The Process Consultant will interact with specified level of personnel at client, primarily in the area of sales but also with other departments such as Insurance, RTO Department, After Sales, Accounts, HR, IT, etc. on need basis.

Specific Accountabilities / Deliverables

1. Facilitate creation of information database in excel spreadsheets / Customized tools to generate insights and facilitate data analytics

2. Understand the sales process in detail & its control environment to assist in execution of the reviews

3. Demonstrate the areas of risk and gather relevant evidences to substantiate the deviations from defined process

4. Assessment of risks through various risk controls such as reconciliations, physical verifications etc.

5. Works to meet demanding deadlines set by his / her superiors

6. Communicates and acts in a professional manner when interviewing or observing clients for control

Essential Skills, Qualifications and Experience

1. Fresh MBAs / Graduates / CA Articles (> 1year)

2. Proficiency in Excel and Tally (Preferable)

3. Decent Inter-personal skills

4. Ability to communicate effectively, both orally and in writing with stakeholders at multiple levels

5. A good team player

6. Excellent analytical and problem solving skills including effectively dealing with difficult individuals or groups.

7. Ability to plan, organize, complete and document audit assignments in accordance with professional standards, both independently and as part of a team.

8. Excellent time management skills for working effectively in an environment with known deadlines

Note: The project is executed basis a 6-day-a-week roster system, where the day off may not necessarily be on a Sunday.