Process Coordinator - CMO Department

Process Coordinator – CMO Department

Company: ICA Edu Skills Pvt. Ltd.
Department: CMO

Job Summary

ICA Edu Skills Pvt. Ltd. is looking for a Process Coordinator to join our CMO Department at our Head Office in Sector V, Salt Lake, Kolkata.

The candidate will be responsible for process coordination, regular reporting, data monitoring, documentation, and maintaining process-related records and checklists. The role requires excellent communication skills, attention to detail, and the ability to coordinate effectively with different teams.

Key Responsibilities

• Coordinate and monitor day-to-day processes within the CMO department to ensure smooth and timely execution.
• Prepare and maintain regular reports, MIS, and data summaries as required by the department.
• Collect, organize, and update data in Google Sheets and Excel.
• Monitor process-related activities and follow up with concerned team members for timely updates.
• Maintain and update process documentation, FMS records, checklists, and trackers.
• Identify delays, gaps, or non-compliance in assigned processes and raise flags with the concerned stakeholders.
• Follow up on pending activities and ensure that deadlines are being met.
• Assist in reviewing and updating existing processes, formats, and documentation whenever required.
• Maintain accurate records of process changes, updates, and reporting requirements.
• Coordinate with internal teams to collect required information and ensure timely submission of data.
• Support the team in improving process efficiency and maintaining proper documentation.
• Perform other coordination and reporting activities as assigned by the reporting manager.

Requirements

• 1–2 years of experience in process coordination, MIS, operations, administration, reporting, or a similar role.
• Excellent verbal and written communication skills.
• Good command of English, especially for professional emails, reports, and documentation.
• Basic knowledge of MS Excel and Google Sheets.
• Ability to work with spreadsheets, trackers, and process-related data.
• Good organizational and follow-up skills.
• Strong attention to detail and accuracy.
• Ability to coordinate with multiple teams and manage tasks within deadlines.
• Comfortable working in a structured, process-driven environment.

Preferred Candidate Profile

• Graduate in any discipline.
• Candidates with experience in Process Coordination, MIS, Operations, Back Office, Administration, or Reporting will be preferred.
• Should be proactive, responsible, and comfortable communicating with different teams.
• Should have a willingness to learn and adapt to new processes and systems.

Key Skills

Process Coordination | MIS Reporting | Data Management | MS Excel | Google Sheets | Documentation | Reporting | Follow-up | Communication Skills | Process Monitoring | Team Coordination | Attention to Detail

What We Offer

• Opportunity to work with a growing education and skill-development organization.
• Exposure to process management, reporting, documentation, and cross-functional coordination.
• Professional and structured work environment.
• Learning and growth opportunities.

To Apply: Interested candidates can share their updated resume at [email protected] OR +91 9073631425.

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Provident Fund

Work Location: In person