PROCESS COORDINATOR

Location: Raipur, Chhattisgarh

Employment Type: Full-Time

Salary: ₹10,000 – ₹15,000 per month

Experience: 1–4 years preferred

Reporting To: Business Owner / Management

About Bajrangbali Roadways:

Bajrangbali Roadways (BR) is a Pan-India Full Truck Load (FTL) road transport & freight brokerage company headquartered in Raipur, Chhattisgarh. We work with marquee clients like APL Apollo, Berger Paints, Nuvoco, Pidilite, Rallis India, and more.

Role Summary:

We are seeking a diligent Process Coordinator to ensure timely execution of system-assigned tasks. While tasks are auto-allocated via our Google Sheets Dashboards, this role is responsible for end-to-end follow-up, ensuring accountability, and achieving 100% on-time completion across the team.

Position Details:

Experience: 1–2 Years (Freshers with leadership skills may apply)

Education: Graduate – Any Discipline

Location: Raipur, Chhattisgarh

Employment Type: Full-Time

Salary: As per experience

Industry: Logistics / Transport / Operations

Key Responsibilities:

• Review automated task dashboard daily – track assignments, deadlines, and status for all team members

• Conduct structured follow-ups via WhatsApp, Slack, or phone to ensure task initiation & completion

• Monitor approaching deadlines – send timely reminders and prevent overdue items

• Ensure all team members update task status accurately in Google Sheets tracker

• Liaise with stakeholders to resolve "Blocked" tasks promptly and document revised ETAs

• Escalate overdue/critical delays to Team Lead with full context and recommended action

• Disseminate daily/weekly completion reports generated via Apps Script

• Provide qualitative insights on recurring bottlenecks and team performance

Requirements & Skills:

• Working knowledge of Google Sheets – filters, conditional formatting, data validation

• Familiarity with Google Apps Script workflows and automated notifications (preferred)

• Excellent verbal and written communication skills in English & Hindi

• High level of organization, attention to detail, and ownership mindset

• Ability to manage multiple stakeholders and enforce process discipline

• Demonstrated leadership capabilities (freshers with strong track record welcome)

KPIs:

• 95%+ on-time task completion rate for the assigned team

• 100% visibility and tracking of all system-assigned tasks

• Resolution of "Blocked" tasks within defined SLA

What You Get:

On-site / Hybrid work mode | Growth into Operations Management | Structured, tech-driven work environment

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person