Process Coordinator

Job Title: Process Coordinator
Department: Operations

Job Summary:
The Process Coordinator is responsible for coordinating day-to-day operational activities, ensuring processes are followed consistently, monitoring workflow, maintaining accurate records, and supporting teams in achieving operational targets. The role involves coordinating between departments, identifying process gaps, preparing reports, and helping improve operational efficiency.

Key Responsibilities:

• Coordinate daily operational activities and workflows.
• Ensure processes and procedures are followed accurately and consistently.
• Track tasks, deadlines, and process performance.
• Coordinate with internal teams and stakeholders to resolve operational issues.
• Maintain process documentation, records, and reports.
• Monitor key performance indicators (KPIs) and prepare regular performance reports.
• Identify process delays, errors, and inefficiencies and recommend improvements.
• Support implementation of new processes and operational changes.
• Conduct regular follow-ups with team members to ensure timely completion of activities.
• Escalate issues that may impact service quality, productivity, or deadlines.
• Ensure compliance with company policies and standard operating procedures (SOPs).

Requirements:

• Bachelor's degree in any Field
• Freshers or 1–2 years of experience in operations, process coordination, administration, or a similar role.
• Good organizational and time-management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Excel, Word, and Power Point and Google sheets
• Ability to analyze data and prepare reports.
• Strong attention to detail and problem-solving ability.
• Ability to coordinate with multiple teams and manage competing priorities.

Pay: ₹16,000.00 - ₹17,000.00 per month

Work Location: In person