Process Coordinator

LOCATION: Gurgaon || SALARY: Up to ₹22,000/month (Depends on Interview) || WORK SCHEDULE: 6 Days a Week | 10 AM to 7 PM | WFO || EXPERIENCE: 1–3 Years || INDUSTRY: Any Industry || QUALIFICATION: Bachelor's Degree in a relevant field

POSITION OVERVIEW

We are looking for a Process Coordinator to ensure smooth execution and coordination of day-to-day business processes. The candidate will be responsible for process tracking, documentation, MIS reporting, follow-ups, and coordination with different departments and branches to ensure timely completion of tasks.

KEY RESPONSIBILITIES1. Process Coordination & Monitoring

• Coordinate and monitor day-to-day operational processes.
• Ensure assigned activities are completed within defined TAT/SLA.
• Coordinate with different departments, branches, and teams for process-related requirements.
• Monitor the progress of ongoing activities and ensure timely completion.
• Follow up on pending tasks and ensure proper closure.

2. MIS & Reporting

• Maintain and update process trackers, MIS reports, and records.
• Prepare daily, weekly, and monthly reports for management.
• Verify data accuracy and ensure timely updating of records.
• Track pending activities, delays, and process-related issues.
• Share regular updates with the reporting manager.

3. Process Documentation

• Maintain proper documentation of processes, checklists, SOPs, and workflows.
• Ensure teams follow defined SOPs and process guidelines.
• Maintain accurate physical and digital records.
• Support documentation of new processes and process changes.

4. Process Improvement

• Identify process gaps, errors, delays, and operational issues.
• Report process-related concerns to the reporting manager.
• Support the implementation of new processes and improvements.
• Suggest practical ways to improve process efficiency and reduce delays.
• Support basic process automation and AI-based improvements wherever required.

5. Coordination & Follow-up

• Coordinate with internal and external stakeholders whenever required.
• Follow up with teams to ensure pending activities are completed on time.
• Escalate critical issues to the reporting manager with complete details.
• Maintain proper communication between departments and branches.
• Perform other process-related responsibilities assigned by the reporting manager.

JOB REQUIREMENTS

• Experience: 1–3 years in Process Coordination, Operations, MIS, Administration, or a related role.
• Bachelor's degree in a relevant field.
• Good knowledge of MS Excel and Google Sheets.
• Basic knowledge of MIS and reporting.
• Good coordination and follow-up skills.
• Strong documentation and record-keeping skills.
• Good analytical and problem-solving abilities.
• Strong attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Good verbal and written communication skills.
• Ability to work effectively with different teams and departments.
• Knowledge of SOP, FMS, PMS, checklists, and workflow management will be preferred.
• Experience handling multiple branches or locations will be an advantage.
• Basic knowledge of process automation and AI tools will be preferred.

IDEAL CANDIDATE

A responsible, organized, and detail-oriented Process Coordinator who can effectively coordinate with different teams, track pending activities, maintain accurate MIS and documentation, follow up for timely closure, and identify process gaps and improvement opportunities.

Must Have Skills:

Process Coordination | Operations | MIS Reporting | MS Excel | Google Sheets | Process Tracking | Documentation | SOP | FMS/PMS | Follow-up | TAT/SLA | Workflow Management | Team Coordination

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Application Question(s):

• How many years of experience you have in Process coordinator profile ?

• Can you relocate to Gurgaon ?

• What is your current salary per month ?

Work Location: In person