Process Coordinator - Creative Team

Process Coordinator - Creative Team (Remote)

Role Overview:
We are looking for a Process Coordinator to ensure smooth coordination between the Creative Team, HR, stakeholders, and the US-based Manager.

Key Responsibilities:

• Coordinate with the Creative Team during 9:30 AM-6:30 PM IST.
• Collect and track daily work updates, task status, and pending deliverables.
• Coordinate with the US-based Manager for regular team updates.
• Schedule and manage twice-weekly manager meetings around 10:00 PM IST.
• Maintain the manager s calendar and ensure meetings are scheduled as per availability.
• Send timely meeting reminders and follow up with all relevant stakeholders.
• Track action items discussed in meetings and ensure timely follow-ups.
• Coordinate between team members and management to avoid communication gaps.
• Maintain trackers, reports, deadlines, and workflow updates.
• Escalate delays, pending tasks, or process-related issues to the concerned person.
• Support HR/management in maintaining discipline and smooth team processes.

Requirements:

• Good communication and coordination skills.
• Strong follow-up and time-management abilities.
• Comfortable working with US-based stakeholders and late-evening meetings.
• Proficiency in Google Calendar, Google Sheets/Excel, and communication tools.
• Ability to manage multiple tasks and maintain accurate trackers.
• Prior experience in process coordination, project coordination, operations, or creative-team coordination is preferred.
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