Process Coordinator / Lead Generation

Job Description: Process Coordinator
Location: Indore, Madhya Pradesh

Experience Required: 2+ Years

Education Qualification: Any Graduate

Industry: Soni Group of Companies

Employment Type: Full-Time

Position Overview

We are looking for a highly proactive, polished, and results-driven Process Coordinator to join our team in Indore. In this role, you will act as a vital bridge between internal operations and the Managing Director's office. You will drive our outreach efforts by combining strong administrative coordination with hands-on lead generation and professional telecalling to support our business growth.

Key Responsibilities

• Lead Generation & Telecalling: Execute outbound lead generation campaigns, conduct professional telecalling to pitch services/products, qualify prospective leads, and build a healthy sales pipeline.
• Executive Coordination: Coordinate closely with the Managing Director (MD), managing schedules, prioritizing tasks, and ensuring seamless execution of key directives from leadership.
• Process Optimization: Monitor and streamline daily operational workflows across departments to ensure efficiency and alignment with company goals.
• Cross-Functional Communication: Serve as an effective communication channel between the MDs office, internal teams, and clients.

Required Skills & Qualifications

• Education: Bachelors degree in any discipline from a recognized university.
• Experience: Minimum 2+ years of proven experience in process coordination, operations, or lead generation/telesales roles.
• Communication Skills: Exceptional verbal and written English communication skills are strictly mandatory, with the confidence to interact seamlessly with senior management and clients.
• Telecalling Expertise: Sound practical knowledge and experience in professional telecalling, client pitching, and objection handling over phone calls.
• Organizational Skills: Excellent multitasking abilities, meticulous attention to detail, and a proactive problem-solving mindset.

Note: Candidates currently based in Indore or willing to relocate immediately are strongly preferred.

Contact Details-H.R. Nikhil Tiwari 9754606000