Process Developer - Google Voice Process

Google Voice Process Customer Support

Role: Customer Support Executive International Voice Process
Process: Google Voice Process
Experience: 13 Years
Location: Gurgaon/ Noida
Shift: Rotational / US Shifts

Work Mode: Work from Office

Key Responsibilities

• Handle inbound customer calls and resolve queries professionally.
• Provide accurate information and effective solutions.
• Maintain excellent customer experience and service quality.
• Follow process guidelines, SOPs and compliance requirements.
• Document customer interactions and update relevant systems.
• Meet quality, productivity and customer satisfaction targets.

Requirements

• Graduate in any discipline.
• Excellent verbal and written English communication.
• Good listening, problem-solving and customer-handling skills.
• Prior experience in International Voice / Customer Support preferred.
• Comfortable working in rotational/US shifts.

Interested candidates can share their resume at Whatsapp: 9871530393 or [email protected]

To proceed with your application, kindly share the following details in the format below:

Date:

Name:

Email ID:

Contact Number:

Highest Qualification:

University Name:

Current or Last Organization:

Current Location:

Total Years of Experience:

Relevant Experience in International Voice:

Notice Period with LAST WORKING DAY( if working or Non Working):

Current CTC:

Expected CTC:

Please ensure all the details are accurate and complete so we can process your profile.

Warm Regards

SHWETA GUPTA || Senior Recruitment Specialist

Spearhead Professional Services

LinkedIn Profile: shwetagupta1810