Large organisations are held together by their processes, and by whether anyone can see how those processes are performing. A multinational defence organisation is looking for the person who designs both: the process itself, and the dashboard that makes its performance visible.
What You Would Be Doing
<ul>
<li>Building and maintaining the dashboards that show how processes are performing across the organisation.</li>
<li>Sitting with process owners and helping them design the process properly in the first place.</li>
<li>Creating, maintaining and managing the document templates everyone else works in.</li>
<li>Running content management for the SharePoint sites the quality office owns.</li>
<li>Measuring and reporting the organisation's quality metrics and key performance indicators.</li>
</ul>
What you would bring
<ul>
<li>Real experience of designing and optimising processes, not only documenting them.</li>
<li>Process measurement and monitoring — defining critical success factors and key performance indicators, then keeping them honest.</li>
<li>Enough coding to automate your own work: Python, React or similar.</li>
<li>SharePoint at design-privilege level — creating lists, setting up libraries, defining attributes, maintaining site pages and content.</li>
<li>Administration and customisation of SharePoint 2013 and 2019.</li>
<li>Working knowledge of quality tools.</li>
<li>Strong Microsoft Office hands: Word template management, reformatting, macros and styles; Excel pivot tables, charts and data work; PowerPoint templates; Visio.</li>
<li>Nice to have: workflow automation such as SharePoint Designer, custom site pages, layouts and third-party form designers, quality assurance and quality control practice, VBA and Access.</li>
</ul>
Extensions are offered where the work goes well. Applications are reviewed as they arrive.

Process Development Manager — Quality Framework and Performance Dashboards for NATO with security clearance

Process Development Manager — Quality Framework and Performance Dashboards for NATO with security clearance

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