Process Document Controller

Document & Process Control

• Establish, implement, and maintain document control procedures in line with company policies and industry standards (e.g., ISO 9001)
• Manage the creation, review, approval, distribution, revision, and archiving of controlled documents (SOPs, work instructions, drawings, specifications, forms)
• Maintain document control registers/logs and ensure version control across all departments
• Ensure proper filing, retrieval, and archiving of both physical and electronic records
• Monitor adherence to Standard Operating Procedures (SOPs) and track process deviations, coordinating corrective actions
• Coordinate with department heads to ensure timely review and updates of documents
• Prepare reports on document status and process compliance

Compliance Management

• Develop, review, and update company compliance policies, procedures, and codes of conduct
• Monitor and ensure adherence to relevant laws, regulations, and industry standards (labor law, environmental, safety, data privacy, etc.)
• Conduct regular compliance audits and risk assessments across departments
• Identify compliance vulnerabilities and develop/implement corrective action plans
• Liaise with regulatory bodies, government agencies, and external/internal auditors
• Investigate compliance issues, violations, and irregularities; recommend corrective or disciplinary actions
• Maintain compliance records, certificates, permits, and licenses
• Prepare and submit compliance reports to management and relevant authorities

Cross-Functional & Support

• Support internal and external audits by providing accurate, up-to-date, and audit-ready documentation
• Train employees on document control procedures and compliance requirements
• Stay updated on changes in laws, regulations, and standards affecting the industry, and advise management accordingly
• Identify opportunities for process improvement and support implementation of best practices
• Ensure confidentiality and security of sensitive documents and data
• Foster a company-wide culture of accountability, compliance, and ethical conduct

Work Location: In person