Process Excellence Lead

• Driving process improvements/transformation using different levers like Lean Six Sigma, automation, analytics, etc.
• Effective operation control through monitoring, risk identification and mitigation.
• Effective and seamless transition management by highlighting and tackling critical items with Quality and other aspects.
• Drive ideation, and small and large-scale projects.
• Effectively lead and guide a team of Black Belts.

Key Skills Required

• Lean Six Sigma Black Belt Certified/MBB (from reputed certification bodies or companies).
• Deep knowledge in Six Sigma methodology & process improvement (at least 5 years of experience).
• New transition management (metric definition, SLA standardization, issue tracking and reporting).
• Well-versed in Excel, and Minitab.
• Process automation knowledge in terms of identification and applicability, assessment, program management.
• Exposure in data analytics will be an added advantage.
• Healthcare domain expertise (payer, provider, benefit configuration, etc.) is an advantage.