Serendipity Corporate Services
Process Expert – AI And Automation
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Key Responsibilities
- Deep-dive into specific business processes and identify automation/AIopportunities
- Engage with customers to understand current-state workflows and painpoints
- Map processes to AI, Agentic AI, analytics, and automation use cases
- Support solution design with process-level insights
- Work closely with domain experts and technical teams during pre-sales
Process Focus Areas
BFSI / Financial Services
o Accounts Receivable / Accounts Payable
o Reconciliation
o Financial regulatory reporting
Healthcare / Insurance
o Claims processing
o Eligibility enrollment
o Member servicing
Manufacturing
o Order management
o Supply chain operations
o Plant / shop-floor operations
Healthcare
Oil Gas
Ideal Background
- 8-12 years of experience in process operations or transformation
- Prior exposure to automation, RPA, AI, or analytics initiatives
- Ability to articulate process challenges to both business and technical audiences
- Consulting or enterprise transformation experience preferred
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