Process Facilitator

We are looking for an experienced Process Facilitator to design, manage, and facilitate high-impact workshops, innovation sessions, strategy events, and collaborative business engagements. The candidate will work closely with clients and stakeholders to solve complex business challenges through facilitation, design thinking, systems thinking, and collaborative methodologies.

Key Responsibilities

• Facilitate workshops, strategy sessions, innovation events, and collaborative engagements.
• Scope, design, and deliver high-quality facilitation sessions for clients.
• Apply Design Thinking, Systems Thinking, and other facilitation methodologies to solve business problems.
• Manage stakeholder expectations and maintain strong client relationships.
• Coordinate with multi-disciplinary teams for successful event delivery.
• Visualize and document workshop outcomes using digital collaboration tools.
• Capture deliverables and present outputs in appropriate formats.
• Collaborate with senior business leaders and influence decision-making.
• Ensure quality, timelines, and successful execution of workshop deliverables.
• Support organizational change, transformation, and innovation initiatives.

Required Skills

• Group Facilitation
• Workshop Design & Delivery
• Design Thinking
• Systems Thinking
• Stakeholder Management
• Client Relationship Management
• Problem Solving
• Innovation Management
• Communication Skills
• Project Coordination

Preferred Skills

• Deep Democracy Methodologies
• Change Management
• Consulting Experience
• Miro / Mural / Digital Whiteboards
• Organizational Development
• Business Transformation

Mandatory Skills

Must Have

1. End-to-end Workshop Facilitation
2. Group Facilitation Methodologies
3. Design Thinking
4. Systems Thinking
5. Stakeholder / Client Management
6. Experience working with Senior Leadership
7. Strong Presentation & Communication Skills

Good to Have

1. Deep Democracy
2. Innovation Management
3. Change Management
4. Consulting Background
5. Digital Collaboration Tools (Miro, Mural, Whiteboards)