Process Improvement Analyst #SJN

Client's Team

Part of the shared service team handling Global Travel & Expenses (T&E). The team provides centralized support for business travel, corporate card, expense management, audit, and compliance across group of companies.

What You Will Do

• Understand and apply T&E processes and global policies across business units

• Support onboarding of corporate card programs within APAC

• Manage corporate card requests (applications, terminations, credit limit changes) and inquiries

• Coordinate KYC requirements and maintain program governance (authorized officers, administrators)

• Respond to T&E-related queries, including expense submissions, reimbursements, and policy interpretation

• Assist employees with business travel-related inquiries and booking issues

• Manage delinquency processes and follow up on outstanding balances

• Drive process improvements through automation, simplification, and standardization

• Conduct T&E audit reviews, ensuring compliance with policies and procedures

• Escalate exceptions where required and provide guidance to employees

Who You Are (Basic Qualifications)

• Diploma or degree in Finance, Business, Accounting, or related field

• Strong customer focus with a proactive approach to problem-solving

• Experience in process improvement and operational efficiency

• Effective communication skills across diverse and multicultural audiences

• Strong organizational skills with attention to detail

• Proficiency in Microsoft Excel, Word, and Outlook

What Will Put You Ahead

• 3-5 years of experience in T&E, finance, or related function

• Exposure to automation and analytics tools (e.g., Power Automate, Power BI, Power Query, Alteryx)

To apply, please email your resume to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599