Process Improvement Manager

Job Description-

• Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.
• Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.
• Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.
• Drive innovation and automation projects to deliver award winning case studies in internal and external forums.
• Lead, coach, coordinate and facilitate to ensure deployment of iQMS practices and adherence to internal & external audit requirements for ISO 9001-2008,CMMI,ISO 14001,ISO 27000,ISO 35000,etc
• Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.
• Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.
• Participate in new business RFPs and consulting assignments on need basis.
• Overall 10 plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must.
• Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, RPA, etc.
• Experience in deploying Data analytics, Machine learning, Artificial Intelligence etc. would be an advantage
• LSS Black belt Certifications must. QMS, Agile, Digital competencies and PMP certifications would be an advantage.
• Atleast 5-7 years of experience as Lean Six Sigma/Process improvement is must.