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Process Improvement Specialist

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Onsite

Process Improvement Specialist

SM Supermalls

Process Improvement Specialist

Skills

Data AnalysisChange ManagementProcess Improvement

2 months ago

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Important information


Contract type:

Permanent

Location:

Pasay City, Metro Manila, Philippines

Work mode:

Onsite

Published on:

27 August 2026

What they need


Process Improvement Specialist will contribute on the continuous process improvement of the Finance Shared Services (FSS) by analyzing and reviewing the current processes and proposing and developing solutions to improve the overall efficiency of the group.

  • Responsible in facilitating data gathering, discussions and follow through with various FSS teams.
  • Responsible for timely preparation of documentation, process flows, presentations and training guides per agreed framework and data gathered.
  • Effectively coordinate with internal and external customers according to structured process.
  • Participate in Systems and Process Improvements and Change Management Projects as required.
  • Performs User Acceptance Testing as assigned.
  • Contribute to continuous process improvement by matching the needs of the business/customers with the functions of existing systems and processes.
  • Manages business intelligence and ensure effectivity of implemented processes.
  • Comply with accounting standards, policies and procedures.

Qualifications:

  • Accountancy graduate is preferred.
  • Advantage if with certification in project management, data analytics or related expertise but not required.
  • Highly knowledgeable in Microsoft Office and other software.
  • Champion of process efficiency.
  • Effective communication skills both written and oral.
  • Highly motivated and result-oriented.

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