Process Improvement Supervisor

JOB SUMMARY

The Process Improvement Supervisor is responsible for reviewing and improving office and site workflows to make operations more efficient, organized, and consistent. The role focuses on identifying process gaps, simplifying procedures, standardizing documentation, and coordinating with departments to implement practical improvements that support productivity and compliance.

KEY DUTIES & RESPONSIBILITIES

• Review existing workflows in office departments and project sites.
• Identify process delays, repeated issues, unclear procedures, and gaps in documentation.
• Prepare and update SOPs, forms, checklists, monitoring sheets, and process flow guides.
• Coordinate with department heads, site engineers, supervisors, and staff regarding process improvements.
• Recommend practical improvements to make work faster, clearer, and more organized.
• Assist in training or guiding employees in new procedures, forms, and systems.
• Assist in maintaining proper records, documentation, and control of company procedures.
• Perform other related tasks assigned by the immediate superior or management.

QUALIFICATIONS

Education

• Bachelor’s degree in Industrial Engineering, Business Administration, Construction Management, Civil Engineering, or any related course.

Experience

• At least 3 to 5 years of experience in operations support, process improvement, project coordination, documentation, or management support.
• Experience in the construction industry is preferred.
• Experience in preparing SOPs, forms, reports, and monitoring tools is an advantage.

Skills and Competencies

• Good analytical and problem-solving skills.
• Good coordination and communication skills.
• Able to prepare simple SOPs, forms, checklists, and reports.
• Proficient in Microsoft Excel, Google Sheets, Google Drive, and basic office tools.
• Organized and detail oriented.
• Able to follow up and monitor pending actions.
• Able to work with both office and site personnel.
• Practical, proactive, and results oriented.

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking
• Promotion to permanent employee

Work Location: In person