Process Intelligence Engineer

We are PHOENIX Pharma Business Services

• the newest company within PHOENIX Pharma and part of PHOENIX Group, Europe's leading healthcare provider and pharmaceutical wholesaler.

As a business services center, we deliver high-quality operational and administrative support to our colleagues and partners across Europe. Our mission is to drive efficiency, standardization, and continuous improvement through expertise, collaboration, and innovation.

We are currently going through an exciting phase of growth and transformation, leading and supporting a variety of international projects, and digital initiatives. As our organization continues to evolve, we are looking for talented professionals who are eager to contribute, grow, and make an impact in a dynamic and multicultural environment.

To support our development, we are looking for a Process Intelligence Engineer to join our business center.

Key Responsibilities:

• Support the rollout of Process Intelligence technology across E2E Finance processes (P2P, O2C, R2R);
• Analyze process inefficiencies with cross-functional teams and derive data-driven improvements;
• Act as a technical Process Intelligence expert, advising SSC clients on E2E process optimization;
• Set up and operate Process Intelligence solutions, incl. data integration and modeling;
• Create customized, state-of-the-art Process Intelligence solution dashboards with defined Key Performance Indicators based on business requirements;
• Develop AI-based solutions leveraging the context layer of Process Intelligence, incl. GenAI and Agentic AI;
• Works closely with Local and Global Process Owners, GPO teams, and further CBS stakeholders (e.g., program management);
• Collaborates with Corporate IT for data access, architecture alignment, and technical feasibility.

Requirements:

• Degree (Bachelor’s or Master’s) in data science, information technology, business administration, or a related field, preferably with a focus on data analytics;
• 3+ years of professional experience in business process analysis or data science/data engineering, preferably in process intelligence;
• Proven track record in implementing data or Process Mining tools (e.g., Python, Celonis);
• Good knowledge of relational databases or programming, e.g., SQL;
• Know-how in applying and integrating automation workflows (e.g., UiPath) as well as Artificial Intelligence (Large Language Models, Microsoft Copilot Studio, etc.) is beneficial;
• Experience working in shared services or finance operations is beneficial;
• Strong analytical mindset, able to translate complex data into business-relevant insights;
• Solid understanding of transactional Finance processes/workflows;
• Strong communication skills, enabling effective interaction with both technical and non-technical stakeholders.

Key Soft Skills:

• Ability to assess and interpret financial data;
• Solve problems with common sense and initiative;
• Take responsibility and drive improvements;
• Handle multiple tasks efficiently under deadlines.

The company offers:

• An opportunity to join a stable, international organization with a leading market presence across Europe;
• A positive and supportive team of experienced professionals;
• Comprehensive onboarding and initial training;
• Learning budget
• 26 days of paid leave
• Real prospects for professional growth and long-term career development;
• Additional health insurance, including dental coverage;
• Monthly food vouchers worth 102,26 euro;
• Sport card;
• Transport allowance
• Corporate discounts on various products and services;
• Special gifts for personal and company occasions;
• A flexible work model.

All applications will be treated in strict confidentiality.