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Process Leader

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Onsite

Process Leader

Acuity Analytics

Process Leader

Skills

E-LearningData AnalysisTalent Management

3 months ago

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Important information


Contract type:

Permanent

Location:

Heredia Province, Heredia, Costa Rica

Work mode:

Onsite

Published on:

7 August 2026

What they need


Brief Objective of the Role: The Talent Management Trainer plays a pivotal role within the Talent Management (TM) team, responsible for designing, developing, and delivering high-impact training programs that enhance the capabilities of our workforce. This role bridges the gap between knowledge and application — empowering employees with both the interpersonal (soft) skills and technical proficiency needed to thrive in their roles. The ideal candidate is a natural communicator and facilitator who leads by example, inspires learning, and can translate complex concepts into accessible, engaging content for diverse audiences.

Key Responsibilities:

  • Collaborate with operations to identify training and development needs for on-role employees, plan, and deliver regular calendar and ad-hoc trainings round the year.
  • Adapt training content and delivery methods to meet the needs of different learning styles and audiences (entry-level through senior staff).
  • Develop training materials including presentations, workbooks, job aids, e-learning modules, and assessments.
  • Deliver workshops, bootcamps, webinars, and one-on-one coaching sessions as required. Facilitate engaging sessions on interpersonal and professional development.
  • Carry out trainings for new joiners and manage, enhance, and deliver signature Acuity Training Academy training programs for new hires.
  • Collaborate with operations to identify training and development needs for on-role employees, plan, and deliver regular calendar and ad-hoc trainings round the year.

Qualifications:

  • Bachelor’s degree in business administration , Finance, Economics or related fields .
  • 4–6 years of hands-on professional experience in roles that make heavy use of Excel and database management — such as data analysis, financial reporting, operations management, business intelligence, or similar data-intensive functions. Training, facilitation and/or coaching experience is a plus.
  • Experience collaborating with managers or HR partners to identify skill gaps and translate them into targeted training interventions for both technical and interpersonal areas.
  • Formal certifications and/or completed courses are a plus, particularly as an instructor.

Skills and Abilities:

  • Ability to break down complex topics and communicate them clearly to varied audiences.
  • Confidence in front of groups; engaging, clear, and inspiring delivery style.
  • Demonstrated experience designing and delivering adult learning program.
  • High emotional intelligence, empathy, patience, approachability, and the ability to engage and motivate diverse groups.
  • Excellent written and verbal communication skills.
  • Self-motivated and quick learner.
  • Demonstrated history of following the stock markets.
  • High commitment, proactiveness and teamwork orientation.

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