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Process Management - AVP

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Onsite

Process Management - AVP

OCBC

Process Management - AVP

17 days ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Onsite

Published on:

7 October 2026

What they need


Who We Are As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

  • To ensure timely issuance of Redemption Statements in accordance to set SLA/TAT.
  • To ensure timely cancellation of Facilities in accordance to set SLA/TAT.
  • To support Loan Recovery Department (COD/SAM) in the issuance of Redemption Statement, instruction to cancel OD, deletion of collateral, revision of classification status, upliftment of FD, cancellation of facilities and revision of classification status in accordance to set SLA/TAT.
  • To attend to requests such as consents to external parties, execution of Discharge of Charge documents and release of original security documents in accordance to set SLA/TAT.
  • To monitor the Collection Account 2 (both Conventional & Islamic) daily to adhere to Collection Account Policy & Procedures.
  • To ensure Bridging Loan cases are attended and in order.
  • To ensure timely Discharge of Charge of Security(ies) in accordance to set SLA/TAT.

What We Offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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