Process Manager - KYC

Job Title: PM Location: Mumbai / Pune Skill- End to end KYC Shift Timings: APAC , EMEA , NAM

Key responsibilities include:

• Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients
• Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients
• Escalate issues to client and internal managers to bring issues to their attention promptly
• Independently handle clients and client calls– establish self as a valued partner
• Help knowledge management endeavor by sharing process knowledge and best practices within the teams
• Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents
• Have a thorough understanding of the client’s business and related parties to monitor client’s activities for unusual transactions
• Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer

Qualification and Skills

• Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM).
• 6 to 8 years of experience and knowledge of KYC, AML, and Due Diligence along with team lead exp
• Should be able to understand, manage and calculate risks
• Should be good with logical and quantitative abilities

About Us

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech.

Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.