Process Manager/Sr Manager Retail Data HK (12 months)

This role is 12 month contract.

KEY RESPONSIBILITIES

Process Design and Mapping

• Lead discussions on future-state business processes and operating models enabled by system transformation.
• Facilitate alignment on end-to-end business scenarios and process flows across banners and functions.
• Analyse business requirements and translate them into process and data design considerations.
• Ensure proposed solutions are scalable, efficient, and aligned with business objectives and industry best practices.

Data Design, Mapping and Conversion

• Partner with business stakeholders and implementation teams to define future-state retail data structures and business rules.
• Define and validate data conversion and migration approaches, assumptions, and transformation logic.
• Drive data harmonisation and standardisation across banners, functions, and business units.
• Support business in data conversion and migration based on agreed approaches, assumptions and transformation logic
• Serve as the subject matter expert on retail master data and related business processes.
• Support data quality reviews and business validation activities throughout the transformation lifecycle.

Testing and Business Readiness

• Prepare and review test scenarios, test scripts, and business acceptance criteria.
• Coordinate and support execution of system integration testing and user acceptance testing.
• Analyse and resolve process and data-related issues identified during testing.
• Support business readiness activities, including user training, communications, and change adoption.

PROFESSIONAL EXPERIENCE/ QUALIFICATIONS

• 6 - 8 years of experience in retail processes and merchandising data management such as retail item master, product category, range & assortment, supplier/procurement, cost and price.
• Experience with food business, health and beauty or convenience store commercial and marketing functions are an advantage.
• Experience in data design, conversion, migrationor ERP system implementation is highly preferred.
• Excellent communication and interpersonal skills, with an ability to effectively collaborate with cross-functional teams and stakeholders.
• Good attention to detail with excellent organizational and time management skills.
• Excellent spoken and written communication in English, Mandarin, and Cantonese.
• Bachelor’s degree in business administration, IT, or a related field.