Process Support Engineer I Sr.

The Global Field Group (GFG) at Applied Materials is the frontline organization responsible for installing, sustaining, and optimizing the industry’s most advanced semiconductor manufacturing equipment at customer sites around the world. GFG partners closely with customers to ensure tools operate at peak performance, enabling reliable, high‑volume production of leading‑edge chips. Through a combination of deep technical expertise, rapid problem‑solving, and close collaboration with engineering and product teams, GFG plays a critical role in turning innovation into real‑world manufacturing success.

Why Join Us:

• Pioneering Innovation: Be part of a team that drives technological advancements and shapes the future of the Semiconductor industry.
• Collaborative Environment: Work in a dynamic, collaborative culture that values innovation, encourages creativity, and fosters professional growth.
• Strategic Impact: Your role will directly influence our success and nurtures key customer relationships.

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Experience Requirements:

• Minimum 5 years in Semiconductor Capital Equipment or similar high-tech industry
• Preferred experience 3+ years’ experience in Applications or Process Engineering,
• Bachelor’s Degree in STEM field.

Location: Phoenix, AZ (on-site)

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

2 - 4 Years

Work Experience:

Additional Information

Shift:

10-Day 8-Hr (United States of America)

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Referral Payment Plan:

Employee Referral (Standard)

Salary Range:

$86,500.00 - $119,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.